Privacy policy

Privacy Policy

Last updated: September 20, 2026

Smart Home Services operates this website and online store, powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect the following information:

  • Contact information: Name, email, phone number, billing, and shipping address.

  • Payment information: Payment and transaction details processed through our payment providers.

  • Order information: Products viewed, purchased, returned, or added to your cart.

  • Technical information: IP address, browser, device information, and website activity.

  • Communications: Information you provide when contacting customer support.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, shipping, and returns.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and shopping experience.

  • Send order updates and, where permitted, promotional communications.

  • Help prevent fraud and protect our customers.

  • Comply with applicable laws and legal obligations.

3. How We Share Your Information

We may share information with Shopify, payment processors, shipping providers, technology partners, and service providers who help us operate our store.

We may also share information when required by law, to protect our rights, or as part of a business transaction.

We do not sell personal information for money. Certain advertising technologies may involve sharing information for targeted advertising, subject to applicable law and your privacy choices.

4. Shopify and Third-Party Websites

Our store is hosted by Shopify, which processes information to support our website and services. Your information may be processed in countries outside your own.

Our website may also contain links to third-party websites. Their privacy practices are governed by their own policies.

Learn more about Shopify's privacy practices at https://privacy.shopify.com/en.

5. Cookies and Advertising

We may use cookies and similar technologies to operate our website, remember preferences, understand website activity, and support advertising.

Depending on your location, you may have options to manage cookies or opt out of certain targeted advertising activities.

6. Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.

Parents or guardians may contact us to request the deletion of a child's information.

7. Data Security and Retention

We take reasonable steps to protect your personal information. However, no online system can guarantee complete security.

We retain information only as long as reasonably necessary for orders, customer service, legal obligations, and legitimate business purposes.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information.

  • Request correction or deletion.

  • Request a copy of your information.

  • Opt out of certain targeted advertising or data-sharing activities.

  • Unsubscribe from promotional emails at any time.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

9. International Transfers

Your information may be stored or processed outside your country. Where required, we use appropriate safeguards for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Smart Home Services

Email: info@smarthomeservices.us

Phone: +1 727-591-0917

Address: 7901 4th St N, Saint Petersburg, FL 33702, United States

Website: https://smarthomeservices.us